Privacy policy

Privacy Policy

Please read carefully

1. Data processing.

Privacy policy. In order to access and / or use the services of smasimulationshop.com, it is necessary that users provide personal data beforehand to smasimulationshop.com.

In accordance with the provisions of Organic Law 15/1999 on Personal Data Protection (LOPD), we want to inform you that the data collected will be included in a file registered with the Spanish Data Protection Agency, for which smasimulationshop.com is responsible , with the purposes that are established in each of the collection forms established for use in this website and to be able to send you information about products and services of our entity and / or its partners.

This can be done even by means of electronic mail or similar and able treat the data relating to the user’s navigation and purchases by dissociating them from their personal data, and authorize us to keep your data for the above purposes even after our relationship ends in the future.

Use of data

It is informed that once the data have been separated, the information regarding consumer habits and navigation of the users may be used for statistical and / or commercial purposes by smasimulationshop.com.

smasimulationshop.com guarantees that it has adopted the appropriate basic security measures in its facilities, systems and files.

Likewise, smasimulationshop.com guarantees the confidentiality of the Personal Data and that these will not be transferred to third parties.

Nevertheless, smasimulationshop.com will disclose to the competent public authorities the Personal Data and any other information that is in their power or is accessible through their systems and is required in accordance with the applicable legal and regulatory provisions.

In any case, the user agrees to provide certain information in relation to their personal data, privacy and to keep the data provided updated smasimulationshop.com.

The user will respond, in any case, the veracity of the data provided and keep them updated, reserving smasimulationshop.com the right to exclude from the registered services to any user who has provided false information, without prejudice to other actions that proceed in Law.

Acceptance of the terms and conditions

The acceptance of the terms and conditions and privacy policy, linked to the use of any of the services of demo.laprimera.net, implies your express authorization in favor of smasimulationshop.com for the sending of commercial information to your address, mobile phone and Email address.

Said authorization includes the sending of commercial and advertising publicity related to the activities, products and services of smasimulationshop.com. If you want to revoke this authorization, you can do it easily and free by directing your request to info@smasimulationshop.com

2. Exercise of data protection rights

You can exercise your rights of access, rectification, cancellation and opposition by sending an email to smasimulationshop.com.

The user’s request must meet the following minimum content legally established:

Name and surname.
Photocopy of the DNI, electronic signature or scanned copy of the DNI.
Concrete request.
Address for notification purposes.
Date and signature of the applicant

Due to the very nature of the service and contents of the Website, it is essential to be able to send registered users commercial communications by email. Therefore, in the event that the cancellation of data provided in the previous paragraph occurs, this will automatically entail the cessation and abandonment of the status of registered user of smasimulationshop.com

3. Minors

Our services are aimed at adults, in the event that some of our services are specifically aimed at minors, smasimulationshop.com will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data according to what is stated in the current legislation.

If the registered user is a minor, it is required that they have the prior consent of their parents or guardians before proceeding to the inclusion of their personal data in the forms of the Website.

4. Use of cookies

Access to this website may involve the use of “cookies”. A cookie is a small text file that the browser collects and stores while the user browses, which entails that smasimulationshop.com. You can know certain information about the user’s browsing through his page:

Date and time of the last time the user visited the web; Design and content that the user chose in his last visit to the web; Security elements that intervene in the control of access to restricted areas
Other analogous circumstances

Allowing you to adapt it to your preferences in your next visits. In case the user does not want to receive cookies during browsing, you must deactivate the corresponding option of your browser, in such a way that prevents the installation of those on your computer.

Details on cookies

For the use of the website smasimulationshop.com the use of cookies is necessary as well as the aceptance of the Privacy policy. Cookies are used for the purpose of personalizing the services we offer, providing information that may be of interest.

The Cookies do not extract information from your computer, nor do they determine where you are. If you wish you can configure your browser to be warned on the screen of the receipt of cookies and to prevent the installation of cookies on your hard drive.

Please, consult the instructions and manuals of your browser to expand this information “. However, we would like to point out that, in any case, the quality of the operation of the web page may decrease. The user has the option to prevent the generation of cookies, by selecting the corresponding option in his browser program. However, smasimulationshop.com is not responsible for the deactivation of the same prevent the proper functioning of the website.

5. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose head office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help the website analyze the use made by users of the website.

The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted and archived by Google on servers in the United States.

Information usage

Google will use this information on our behalf in order to keep track of your use of the website, compiling reports on the activity of the website and providing other services related to the activity of the website and the use of the Internet.

Furthermore, Google may transmit such information to third parties when required by law, or when such third parties process the information on behalf of Google.

Also, Google will not associate your IP address with any other data held by Google. You can refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate configuration of your browser, however, the user should know that if he does so he may not be able to use the full functionality of this website .

By using this website the user consents to the processing of information about the user by Google in the manner and for the purposes indicated above.

6. Free text fields

The free text fields that, at the disposal of the registered user, may appear on the Website, have as sole and exclusive purpose the gathering of information to improve the quality of the Services, especially the delivery of the purchased products.

The registered user will not include, in those spaces that the Website may offer as “free text fields”, no personal data that may be qualified within those data for which a medium or high level of protection is required, without prior notice to smasimulationshop.com, as defined by current regulations (including but not limited to data relating to ideology, religion, beliefs, union affiliation, health, racial origin and / or sexual life).

7. GPDR 2018 privacy policy

PERSONAL DATA PROTECTION POLICY

This policy applies to the collected data:

In smasimulationshop.com or online store.
When filling the shopping cart – Abandoned shopping cart.
Subscribe to the newsletter / newsletter.
Sending emails
Create a buyer / client account.
Contact forms.
Chat online

Our privacy policy does not apply in the following cases.

Sending newsletter with third party application. Mailchimp, Mailrelay, etc.
Use of our APP if they have been installed on any device.
Tools, share with pages of google and facebook and other social networks.

To know these privacy policies please go to the pages of the respective tools or web.

If you receive the newsletter, in the same bulletin you can see the url of that tool.

Please read the policy carefully to understand our practices and data processing.

You must accept the privacy policy to view or use smasimulationshop.com and make purchases of our products.

What data do we collect from users?

Depending on the use and purpose and interaction with smasimulationshop.com, registration as a customer, purchase as visitor, form, chat, etc., we can collect the following information.

Your email must be provided if you wish to create a user account, contact us through the contact forms and / or receive our newsletter.

Data related to your identity, such as your name, surname and email address, and may be required in detail collection forms. Data related to navigation: data related to how you use websites, including: IP, address, browser used, browsing duration, search history, operating system used, language and page views.
Data about your visits to our website, including traffic data, log files and other data or communication resources used by you when you access our websites.

Order data: your mailing address is required to prepare the invoices. Your bank or PayPal details must be provided to pay for your order. Data on the use of social networks when using these features.

HOW ARE MY DATA COLLECTED?

The data collected and how it is collected depends on your use of the websites.

smasimulationshop.com directly collects the data you type in contact form and user creation account forms and subscribe to our newsletter available on the website, and / or communicated when you contact us by phone.

The webite smasimulationshop.com also indirectly collects your data through cookies and plotters.

Please read our cookie policy that has been created to help you better understand this technology and how we use it on our websites and for our services, applications and tools.

WHY ARE MY DATA COLLECTED?

Your data is collected by smasimulationshop.com for the following purposes:

If you are a client or visitor, we collect your Data to:

Sending our newsletters and personalized offers when you have subscribed to it.
Send you personalized offers.
Allowing you to use interactive features of smasimulationshop.com, buy producers at smasimulationshop.com
Manage orders and fulfill the contract.
Guarantee the security and traceability of purchases of our products.
Transmit information about your user account (invoices, order history).
Manage your requests communicated through the help center (the “Help Center”) and / or the chat software.
Allowing you to leave a comment on products and entries in the blog.
Notify changes in our websites or in our offer of products and services.
Respect our rights and obligations stipulated in the agreements concluded with the users and for any other legal purpose.

WHO PROCESSES MY DATA?

Your data is processed by smasimulationshop.com and our employees responsible for:

Manage websites, technical support to answer our user questions and management of billing and payment of taxpayer commissions.

Your data may also, within the scope of our business and for external processing needs, be provided to service providers and other third parties whose services are used and more particularly:

Manage the after-sales service:

If you are a customer who has made a purchase, your data may be communicated to the taxpayer in charge of the after-sale service, for example to the transport agency.

The address data will also be supplied to the product stores that offer the Dropshipping service, for the logistics and delivery of the products purchased by the visitor / customer of the online store.

In any case, smasimulationshop.com will be responsible for how your data is stored and used by Contributor (s).

Manage communications between you and us:

Manage payment:

To facilitate the user experience, smasimulationshop.com offers the following payment methods to buy on the website:

PayPal payment in the currencies available in the add-ons of smasimulationshop.com
Payments are handled by our partners ( PayPal).

smasimulationshop.com does not have access to your credentials and credit card number.

HOW LONG ARE MY DATA STORED?

More on Privacy policy.

The site smasimulationshop.com only stores your data for the period necessary for the purposes explained in Article 3.
This storage period varies according to the Data in question, as they may be affected by the nature and purpose of the collection. Similarly, certain legal obligations stipulate a storage period.
If you subscribe to the newsletter, your email will be stored until you cancel the subscription.
When you contact us through the Help Center contact forms, when you contact us by phone or chat, your data will be stored up to five (5) years from the date of the last contact.
As for your user account, your billing information will be stored for five (5) years from the day of purchase.
The remaining data will be stored for five (5) years from the day of your deactivation account.
Your bank details will be stored for 5 years (5) from the date of debit, in order to prevail a possible litigation.
When requested, your user account will be deactivated and deleted at the end of the aforementioned durations from your deactivation request.
Finally, the data collected through cookies / plotters will be stored for up to six (6) months for cookies to measure the audience of our website and up to thirteen (13) months for others.
Beyond the aforementioned durations, your data will be anonymized to be stored for statistical purposes.

HOW ARE MY DATA PROTECTED?

Your data is stored on secure servers protected by firewalls and antivirus software.

We have implemented techniques and organizational measures designed to protect the security and confidentiality of your data against any accidental loss and any unauthorized access, use, modification or disclosure.

Given the inherent characteristics of the Internet, we can not guarantee the optimal security of the information exchanged on the network.

We strive to protect your Data but we can not guarantee the absolute security of the information sent to our website. You agree that you provide your data at your own risk.

We can not be responsible for any failure to comply with the privacy and security settings measures implemented on our websites.

As such, you accept that the security of your information is also your responsibility. For example, it is your duty to keep your password secret that allows you to log in to your account user.

Do not disclose it to third parties. Be careful when disclosing information about sections of smasimulationshop.com. This data can be consulted by any user of the website.

WHAT ARE MY RIGHTS?

You can choose how the data you provide is

used:

You can browse the websites without providing data.
This means that you can not use certain features of smasimulationshop.com and in particular, buy.
You can decide not to receive our Newsletter and personalized offers anymore.

In this case, you can unsubscribe at any time by logging into your user account on the website or by clicking on the link in the email.

You are able to choose not to provide your email in the Help Center. In this case, keep in mind that we can not write to you and therefore, we can not contact you with a response.

In any event, you can access your user account, at any time, to consult or correct your data or unsubscribe from “my account”.

In accordance with the provisions of the applicable regulations with regard to data protection, namely the general European data Protection Regulation 2016/679 (GDPR) and the Spanish law on data protection and its amendments, you have the right to access and correct your data.

You also have the right to stipulate directives regarding the destination of your data in the event of your death.

In addition, subject to the conditions of the aforementioned regulation to exercise your rights, you have:

Rights and Privacy

The right to erase your data ,anonymize my data, limit the processing , oppose the processing of your Data for legitimate reasons, in accordance with article 21 of the GDPR.
The right to portability of the data they have provided and the right to withdraw consent, when it has been asked.

When the processing of your data has occurred based on your consent, you can withdraw that consent at any time.

You also have the right to object, without providing a reason, for smasimulationshop.com to show you.

Evenmore, you also have the right to object, without providing a reason, for smasimulationshop.com to make a profile based on your Data, when the content or communications are sent for commercial solicitation.

In the event that you provide personal data of third parties, you guarantee that you have the necessary authorizations for your treatment. Likewise, it is obliged to inform said third parties of the terms and conditions of the processing of their data.

However, in accordance with Article 12.6 of the GDPR, when you exercise these rights, smasimulationshop.com, as controller, reserves the right to require proof of your identity. Please keep in mind that the necessary data to prove your identity will be deleted once we have responded to your request.

You can exercise your rights contacting us or sending a mail to:
info@smasimulationshop.com

We are required to respond within one (1) month to all requests related to the exercise of these rights. This time frame can be extended to two (2) months for complex applications and large application volumes.

End of Privacy policy